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A sales coordinator plays an important role in coordination, administration, and general sales activities as part of a sales team. They typically handle the processing of orders, maintain up-to-date customer files, track sales performance, produce various reports, and assist with lead generation. They manage communication between departments in the organization, answer product queries, and support the sales staff by providing all resources and information required to the sales team, ensuring that targets are achieved. A sales coordinator serves as a vital link from the perspective of ensuring customer satisfaction and overall complementing the selling process.
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The sales coordinator organizes the managing of a sales team and its sales activities such as schedules, processing orders, keeping track of sales results, and maintaining the customers and setting communications between sales and other departments of the company.
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