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Customer Support Associate – Financial Services
TalentBridge
linkedin
Phoenix, AZ
0-2 years
$18.00/hr - $18.00/hr
Full time
22 May 2026
Top Skills:
BankingComputer SystemCustomer ExperienceCustomer ServiceCustomer Service RepresentativeEnterpriseFinancial ServiceSanTraining And DevelopmentTraining Program

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Job Description iconJob Description
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A leading financial services organization is seeking Customer Service Representatives to join its growing Credit Card Member Services team in San Antonio, TX. This is an incredible foot-in-the-door opportunity for candidates looking to launch a long-term corporate career with a highly respected enterprise organization known for world-class training, career growth, and internal advancement opportunities.

If you enjoy helping people, solving problems, and working in a fast-paced team environment, this could be the perfect next step in your career. No banking experience is required — paid training is fully provided.

What You’ll Be Doing

  • Handle inbound customer calls related to credit card accounts and member services
  • Assist customers with:
    • Account questions and balance inquiries
    • Payments and transaction support
    • Lost or stolen cards
    • Fraud claims and disputes
    • Online and mobile banking assistance
  • Research and resolve customer concerns with professionalism and empathy
  • Navigate multiple systems while maintaining a high-quality customer experience
  • Deliver exceptional service and support on every interaction

What We’re Looking For

  • Minimum 1 year of recent call center customer service experience
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Comfortable navigating multiple computer systems
  • Positive attitude with a willingness to learn and grow
  • Reliable attendance and professionalism
  • Must be flexible to work any assigned shift between 8:00 AM - 8:00 PM
  • Must be available to work either Saturday or Sunday each week
  • Spanish bilingual skills are welcomed but not required

Training & Work Environment

  • Fully onsite position in San Antonio, TX
  • Incredible paid training program designed to set you up for success
  • First 12 weeks are fully onsite for training and development
  • Collaborative, team-oriented environment with hands-on leadership support
  • High-energy call center supporting credit card member services

Why This Opportunity Stands Out
✔ Excellent entry point into the financial services industry
✔ Paid training with strong leadership support
✔ Opportunity for long-term career growth and internal advancement
✔ Gain experience with a major enterprise-level organization
✔ Stable full-time opportunity with competitive pay
✔ Professional corporate environment and outstanding team culture

If you’re looking for a company that invests in your development and provides real career growth potential, apply today!