Digital acquisition is one of Amex s top priorities. Core to delivering on this priority are onboarding and acquisition experiences that enable users to apply for our products with minimal amount of effort, wherever and howe'ver they choose.
We are looking for a passionate, talented, and adaptable strategic product owner to own the onboarding journeys for international markets. In this role, you will help reduce friction in the onboarding process while ensuring compliance with the complex regulatory requirements in each country to protect against fraud and other criminal activities.
You will be responsible for:
Understanding and learning about our users needs, both customers and internal teams
Working with engineers on a day-to-day basis to execute requirements during the development process.
Translating requirements into coherent user stories using agile tools and methods. Lead the Agile product development process (Lean, SAFe, Kanban) including writing and refining features and user stories, documenting customer and technical flows, and validating software functionality
Driving delivery by trouble-shooting issues, de-mystifying complex needs, and leading planning cycles in partnership with your leader and agile champions
Delivering the product roadmap in collaboration with market & engineering functions, often coordinating with other delivery teams
Perform research to continuously identify opportunities and develop innovative solutions across consumer and small business segments
Supporting & collaborating with local market teams to stay on top of market developments & the competition
Maintaining product features & capabilities backlog
Continually stay abreast of new digital platform trends and customer needs and the changing regulatory, competitive, and technological landscape
Preferred Qualifications
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities